Terms and Conditions for Internet Upgrade offer for 2012/13 bookings at Northernhay House and Exeter Trust House
New customers
1. A limited number of new customers, who book a direct let room at Northernhay House or Exeter Trust House in Exeter for the 2012/13 academic year will, subject to these Terms and Conditions, be entitled to a free upgrade from the standard 4MB Studentcom Internet service to the 16MB upgrade package.
2. The upgrade will, subject to the terms of their tenancy agreements, be available to customers for the duration of their 2012/2013 tenancy.
3. A limited number of rooms are eligible for this offer. Availability of the upgrade offer varies by city, property and room type. The upgrade is available on a first come first served basis and this offer will be available until all upgrades have been given away or until UNITE confirms the offer is no longer available (whichever is the earlier).
4. Internet upgrade includes 16MB internet service and a choice of two of the following benefits: file backup service; one international TV channel from a selection; web security; gaming; and £10 phone credit, full details here.
5. All customers who receive the upgrade will be e-mailed a voucher code prior to the start date of their 2012/2013 tenancy, which will allow them to upgrade to the 16MB service. To ensure the upgrade is applied to their account, the e-mail will direct customers to the Studentcom website where they should follow the upgrade process and enter the voucher code when prompted. The upgrade will then be applied and no further action is necessary.
6. New customers: to qualify for the upgrade customers who are not currently living with UNITE (and subject to upgrades being available) may apply by registering and booking a room for 2012/2013 and quoting the promotional code “INTERNET2012”. New customers can book a room by calling UNITE’s National Contact Centre on 0800 783 4213, booking online at www.unite-students.com, or booking at a UNITE property. When booking online the customer must enter the promotional code into the “Promo Code” section on the booking form. The promo code must be entered in uppercase with no spaces between words. Codes entered incorrectly or in lower case will be rejected. Any bookings made without this promo code will not be eligible for this offer.
7. If a booking is amended, the customer might lose the right to any upgrade offer. Any amendments made to the booking after the offer ends will not be eligible for this offer. To be eligible for the offer the customer’s 2012/2013 tenancy agreement must have been completed in accordance with its terms.
8. UNITE reserves the right to remove or change this promotional offer at any time.
9. Promoter: UNITE Integrated Solutions plc, The Core, 40 St Thomas Street, Bristol, BS1 6JX.



