Terms and Conditions for Internet Upgrade offer for 2012/13 bookings at Northernhay House and Exeter Trust House
Existing customers
1. A limited number of existing customers, who book a direct let room at Northernhay House or Exeter Trust House in Exeter for the 2012/13 academic year will, subject to these Terms and Conditions, be entitled to a free upgrade from the standard 4MB Studentcom internet service to the 16MB upgrade package.
2. Internet Upgrade includes 16MB internet service and a choice of two of the following benefits: file backup service; one international TV channel from a selection; web security; gaming; and £10 phone credit, full details here.
3. The upgrade will, subject to the terms of their tenancy agreement, be available to customers for the duration of their 2012/2013 tenancy.
4. From 14 November 2011 a limited number of existing customers who book a direct let room in a UNITE property will be eligible for a free Internet upgrade. This upgrade offer is available on a first come first served basis and this offer will be available until all upgrades have been given away or until UNITE confirms the offer is no longer available (whichever is the earlier). Availability of the upgrade varies by city, property and room type.
5. All customers who receive the upgrade will be e-mailed a voucher code prior to the start date of their 2012/2013 tenancy, which will allow them to upgrade to the 16MB service. To ensure the upgrade is applied to their account, the e-mail will direct customers to the Studentcom website where they should follow the upgrade process and enter the voucher code when prompted. The upgrade will then be applied and no further action is necessary.
6. Existing customers: to qualify for the offer (and subject to upgrades being available) current 2011/2012 customers may apply by booking a room for 2012/2013 and quoting the promotional code “UPGRADE2012”. Customers can book by calling UNITE’s National Contact Centre on 0800 783 4213, booking online at www.unite-students.com, or booking on-site at a UNITE property. When booking online the customer must enter the promotional code into the “Promo Code” section on the booking form. The promotional code must be entered in uppercase with no spaces between words. Codes entered incorrectly or in lower case will be rejected. Any bookings made without this promo code will not be eligible for this offer.
7. Existing customers who are in arrears or who are otherwise in breach of their 2011/12 tenancies are not eligible for this offer.
8. Existing customers who book and who have paid a deposit payment pursuant to their 2011/2012 tenancy agreement agree that such a deposit will not be re-paid at the end of the existing tenancy agreement and that it will be rolled forward and taken as the deposit under their new tenancy agreement. To the extent any deductions have been made from your existing deposit (with the effect that less than £250 is held), the customer will be required to top-up the amount of the deposit held to £250.
9. If a booking is amended, the customer might lose the right to any upgrade offer. Any amendments made to the bookings after the offer ends will not be eligible for this offer. To be eligible for the offer the customers 2012/2013 tenancy agreement must have been completed in accordance with its terms.
10. UNITE reserves the right to remove or change this promotional offer at any time.
11. Promoter: UNITE Integrated Solutions plc, The Core, 40 St Thomas Street, Bristol, BS1 6JX.