Important links
Here you'll find links to our terms and conditions and other information.
Scottish properties
Terms and Conditions if you're moving to Scotland
Properties in England and Wales
Terms and Conditions if you're moving to England or Wales
Our fees
Payments/ Paying your rent
Information on Payments (making and if you miss a payment)
Cancelling your booking
Our cancellation policy (for customers booking for the 2009/10 academic year)
Web T&Cs
Privacy
Re-booking with UNITE
Terms and conditions for Re-bookers (if you're living with us and also want to stay in 2009/10)
Exeter 'Key' Promotion
Staying in the summer
Terms and conditions for Summer for 2 offer
Other questions
FAQs (Frequently asked questions)
Car Parking
There will be an additional charge if you wish to book a parking space. However, there is no guarantee that spaces will be available. Some disabled spaces are free of charge- check with your Accommodation Team for details.
Internet
Our Internet service, U-Want Internet, is available in the majority of our properties. Some properties offer the basic ('Lite') service included in the price of the accommodation, some offer the 'Super' service included in the price of the accommodation and some properties will charge for both services. Some properties may have another Internet service available, which may or may not be included in the price of your accommodation. Please note that where Internet connections are available, there is only one nominated provider per property. For more information about the Internet service available in individual properties, please visit the property page or contact the Hospitality Team. For more information about the U-Want Internet service, please visit www.u-want.com.